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crm-system/app/ai/action_mapper.py
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"""Action mapper — maps natural language intents to proposed API calls.
Used by the mock LLM client for test mode and as a fallback.
Supports keyword-based intent detection for common CRM operations.
"""
from __future__ import annotations
import re
from typing import Any
# Precompiled patterns for intent detection
_PATTERNS = {
'create_company': re.compile(r'\b(create|add|new)\b.*\b(company|firm|organization|organisation)\b', re.IGNORECASE),
'delete_company': re.compile(r'\b(delete|remove)\b.*\b(company|firm)\b', re.IGNORECASE),
'update_company': re.compile(r'\b(update|edit|modify|change)\b.*\b(company|firm)\b', re.IGNORECASE),
'list_company': re.compile(r'\b(list|show|find|search|get|display)\b.*\b(compan|firm)\b', re.IGNORECASE),
'list_company2': re.compile(r'\bcompan.*\b(list|all)\b', re.IGNORECASE),
'create_contact': re.compile(r'\b(create|add|new)\b.*\b(contact|person)\b', re.IGNORECASE),
'list_contact': re.compile(r'\b(list|show|find|search|get|display)\b.*\b(contact|person)\b', re.IGNORECASE),
'list_workflow': re.compile(r'\b(list|show|get|display)\b.*\b(workflow)\b', re.IGNORECASE),
'create_workflow': re.compile(r'\b(create|new|add)\b.*\b(workflow)\b', re.IGNORECASE),
'help': re.compile(r'\b(help|what can you do|assist)\b', re.IGNORECASE),
}
# Name extraction patterns - using single-quoted strings to avoid escaping issues
_NAME_PATTERNS = [
re.compile(r"\b(?:named|called|for)\s+['\"]?([^'\".,]+)['\"]?", re.IGNORECASE),
re.compile(r"\bcompany\s+['\"]?([^'\".,]+)['\"]?", re.IGNORECASE),
re.compile(r"\bcontact\s+['\"]?([^'\".,]+)['\"]?", re.IGNORECASE),
re.compile(r"\bworkflow\s+['\"]?([^'\".,]+)['\"]?", re.IGNORECASE),
re.compile(r"\bfirm\s+['\"]?([^'\".,]+)['\"]?", re.IGNORECASE),
re.compile(r"\bperson\s+['\"]?([^'\".,]+)['\"]?", re.IGNORECASE),
]
# Field extraction patterns
_INDUSTRY_PAT = re.compile(r"industry\s+(?:to|:)?\s+['\"]?([^'\".,]+)['\"]?", re.IGNORECASE)
_NAME_UPDATE_PAT = re.compile(r"(?:name|rename)\s+(?:to|:)?\s+['\"]?([^'\".,]+)['\"]?", re.IGNORECASE)
_PHONE_PAT = re.compile(r"phone\s+(?:to|:)?\s+['\"]?([^'\".,]+)['\"]?", re.IGNORECASE)
_EMAIL_PAT = re.compile(r"email\s+(?:to|:)?\s+['\"]?([^'\".,]+)['\"]?", re.IGNORECASE)
_SEARCH_PAT = re.compile(r"\b(?:named|called|matching|with name)\s+['\"]?([^'\".,]+)['\"]?", re.IGNORECASE)
def map_query_to_actions(query: str, context: dict[str, Any] | None = None) -> list[dict[str, Any]]:
"""Map a natural language query to proposed API actions.
Uses keyword matching to detect intents. Returns a list of proposed
action dictionaries with method, path, body, description, and confidence.
"""
context = context or {}
q = query.lower().strip()
actions: list[dict[str, Any]] = []
# --- Company intents ---
if _PATTERNS['create_company'].search(q):
name = _extract_name(query)
actions.append({
'method': 'POST',
'path': '/api/v1/companies',
'body': {'name': name or 'New Company'},
'description': f"Create a new company named '{name or 'New Company'}'",
'confidence': 0.9,
})
elif _PATTERNS['delete_company'].search(q):
entity_id = context.get('company_id') or context.get('entity_id')
if entity_id:
actions.append({
'method': 'DELETE',
'path': f'/api/v1/companies/{entity_id}',
'body': None,
'description': f'Delete company {entity_id}',
'confidence': 0.9,
})
else:
actions.append({
'method': 'DELETE',
'path': '/api/v1/companies/{id}',
'body': None,
'description': 'Delete a company (requires company ID in context or selection)',
'confidence': 0.5,
})
elif _PATTERNS['update_company'].search(q):
entity_id = context.get('company_id') or context.get('entity_id')
path = f'/api/v1/companies/{entity_id}' if entity_id else '/api/v1/companies/{id}'
actions.append({
'method': 'PATCH',
'path': path,
'body': _extract_update_fields(query),
'description': 'Update company information',
'confidence': 0.8,
})
elif _PATTERNS['list_company'].search(q) or _PATTERNS['list_company2'].search(q):
search_term = _extract_search_term(query)
desc = 'List companies'
if search_term:
desc += f" matching '{search_term}'"
actions.append({
'method': 'GET',
'path': '/api/v1/companies',
'body': None,
'description': desc,
'confidence': 0.85,
})
# --- Contact intents ---
elif _PATTERNS['create_contact'].search(q):
name = _extract_name(query)
actions.append({
'method': 'POST',
'path': '/api/v1/contacts',
'body': {'name': name or 'New Contact'},
'description': f"Create a new contact named '{name or 'New Contact'}'",
'confidence': 0.9,
})
elif _PATTERNS['list_contact'].search(q):
actions.append({
'method': 'GET',
'path': '/api/v1/contacts',
'body': None,
'description': 'List contacts',
'confidence': 0.85,
})
# --- Workflow intents ---
elif _PATTERNS['list_workflow'].search(q):
actions.append({
'method': 'GET',
'path': '/api/v1/workflows',
'body': None,
'description': 'List workflows',
'confidence': 0.85,
})
elif _PATTERNS['create_workflow'].search(q):
name = _extract_name(query)
actions.append({
'method': 'POST',
'path': '/api/v1/workflows',
'body': {'name': name or 'New Workflow', 'steps': []},
'description': 'Create a new workflow',
'confidence': 0.8,
})
# --- Generic fallback ---
if not actions:
if _PATTERNS['help'].search(q):
actions.append({
'method': 'GET',
'path': '/api/v1/companies',
'body': None,
'description': 'Show available companies (demonstration action)',
'confidence': 0.3,
})
return actions
def _extract_name(query: str) -> str | None:
"""Extract a name from the query, looking for 'named X', 'called X', 'for X'."""
for pat in _NAME_PATTERNS:
match = pat.search(query)
if match:
return match.group(1).strip()
return None
def _extract_search_term(query: str) -> str | None:
"""Extract a search term from the query."""
match = _SEARCH_PAT.search(query)
if match:
return match.group(1).strip()
return None
def _extract_update_fields(query: str) -> dict[str, Any]:
"""Extract fields to update from the query."""
fields: dict[str, Any] = {}
if re.search(r'\bindustry\b', query, re.IGNORECASE):
match = _INDUSTRY_PAT.search(query)
if match:
fields['industry'] = match.group(1).strip()
if re.search(r'\b(name|rename)\b', query, re.IGNORECASE):
match = _NAME_UPDATE_PAT.search(query)
if match:
fields['name'] = match.group(1).strip()
if re.search(r'\bphone\b', query, re.IGNORECASE):
match = _PHONE_PAT.search(query)
if match:
fields['phone'] = match.group(1).strip()
if re.search(r'\bemail\b', query, re.IGNORECASE):
match = _EMAIL_PAT.search(query)
if match:
fields['email'] = match.group(1).strip()
return fields or {'name': 'Updated Name'}