Agent Zero
54 lines
1.7 KiB
Python
54 lines
1.7 KiB
Python
"""Pre-built E-Mail-Triage-Agent.
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Sorts and prioritizes incoming emails automatically.
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"""
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from __future__ import annotations
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import uuid
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from app.plugins.builtins.automation.models import AgentDefinition
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EMAIL_TRIAGE_SYSTEM_PROMPT = """You are an E-Mail Triage Agent for a CRM system.
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Your task is to sort and prioritize incoming emails for the user.
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For each email, you should:
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1. Classify it as: urgent, important, normal, low_priority, or spam
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2. Extract key information: sender, subject, intent, action items
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3. Suggest a response category: reply_needed, forward, archive, delete
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4. Identify any contacts that should be linked
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Use the available tools to:
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- Fetch emails for contacts (get_contact_mails)
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- Summarize email threads (summarize_mail_thread)
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- Call CRM API for contact/company data (call_crm_api)
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Output format:
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- Provide a structured summary of each email
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- Include priority level and suggested action
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- Be concise but thorough
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Do NOT send emails or make changes. You are advisory only.
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"""
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def create_email_triage_agent(
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tenant_id: uuid.UUID, user_id: uuid.UUID
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) -> AgentDefinition:
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return AgentDefinition(
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tenant_id=tenant_id,
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name="E-Mail-Triage-Agent",
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description="Sortiert und priorisiert eingehende E-Mails automatisch",
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system_prompt=EMAIL_TRIAGE_SYSTEM_PROMPT,
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llm_model="openai/gpt-4o-mini",
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tool_ids=["get_contact_mails", "summarize_mail_thread", "call_crm_api"],
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max_steps=10,
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max_duration_seconds=120,
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budget_limit_usd=0.50,
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mode="reactive",
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is_active=True,
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temperature=0.3,
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max_tokens=2000,
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trace_mode="standard",
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created_by=user_id,
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)
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